Accessibility Reviews Restaurants Sophabella's Chicago Grill
 
Sophabella's Chicago Grill

Restaurant Information

Restaurant Name
Sophabella's Chicago Grill
Restaurant Address
7628 N May
Facility Type
Stand Alone Building
Parking
Small Parking Lot

Sophabella's Chicago Grill Sophabella's Chicago Grill

User rating
 
3.3 (1)

Italian Fare & Gourmet Chicago Style Pizza

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Sophabella's Chicago Grill
Sophabella's Chicago Grill
Sophabella's Chicago Grill
Sophabella's Chicago Grill
Sophabella's Chicago Grill
Sophabella's Chicago Grill

User reviews

Average user rating from: 1 user(s)

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Overall rating 
 
3.3
Disabled Parking and Signage 
 
4.0  (1)
Disabled Parking Level 
 
4.5  (1)
Disabled Parking Close 
 
5.0  (1)
Disabled Parking Condition 
 
3.5  (1)
Ramp Condition/Incline 
 
5.0  (1)
Curb Cut Out Condition 
 
4.0  (1)
Front Door Accessibility 
 
3.5  (1)
Inside Navigation 
 
4.5  (1)
Accessibility Seating 
 
4.5  (1)
Restroom Wheelchair Accessible 
 
0.5  (1)
 
Sophabella's Chicago Grill 2013-03-13 22:21:08 Paul Cardin
Overall rating 
 
3.3
Disabled Parking and Signage 
 
4.0
Disabled Parking Level 
 
4.5
Disabled Parking Close 
 
5.0
Disabled Parking Condition 
 
3.5
Ramp Condition/Incline 
 
5.0
Curb Cut Out Condition 
 
4.0
Front Door Accessibility 
 
3.5
Inside Navigation 
 
4.5
Accessibility Seating 
 
4.5
Restroom Wheelchair Accessible 
 
0.5
Paul Cardin Reviewed by Paul Cardin    March 13, 2013

Mona Lisa Cried

review

Good Points
Lots of accessible tables.
Bad Points
Furniture blocks the entrance to the restrooms.
Date Visited
September 25, 2012
Comments
This was one of the most unpleasant experiences to date. And that's a shame too because we like the place. In fact, it's my dog's favorite pizza. But that's another story.

There are two Disabled Parking spots. Each with fading paint and no signs. The spots face each other and are both adjacent to the restaurant. The south spot has no loading zone and has a curb on one side. This side has a small ramp to the sidewalk. The north spot has a loading zone, which is in need of repair. It morphs into the sidewalk, but there is a small gap between the zone and the tiled sidewalk. And some of the tiles are missing.

From the north spot the front door opens into you. You have to wheel past the door and turn around to get in. This is one of those restaurants with a second door and a space for news racks. This door opens to you as well. The threshold has about a one inch bump to it. And that's where the "fun" began. While navigating past the front door I got stuck. Really. Stuck between the two doors. My son had to pick up the rear of the chair and reposition it. Oddly, we had never had this happen before. And what had happened was that no waiter saw me at the door. The whole operation works smoothly if there are two people helping. One at each door. That's how I'd made it in before. On several trips. But on this visit the waiter didn't see us. And one helper just isn't enough.

Inside there are plenty of accessible tables. There is one section of the restaurant that is up a step. And it's plenty easy getting around the tables on the accessible level.

When we were one our way out (in fact I was almost out the door), I realized I had not checked out the restroom. So now I had to back out of the doorway. I had to have help getting out of where I was because it was not a straight shot from our table to the door. And I did not have a rear view mirror.

On my way to the restroom I could tell that the door had a knob, not a handle. But there was a massive piece of cabinetry that jutted out into the hallway. I could not get past it to get to the restroom. Staff immediately jumped to move it. And one diner offered to help as well. But that really isn't the point is it? It's one thing to be blocked by a chair. It's quite another to be blocked by the linen cabinet.

With two helpers at the doors it was an easy trip out.

The music was nice and the song Mona Lisa was playing. Thus the name of this review.

Sophabella's Chicago Grill on Urbanspoon

Please forgive the mixed tenses. It was a rough lunch.

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***Nothing in this review should be construed to mean that this restaurant is, or is not, in compliance with the Americans with Disabilities Act.***
 
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