Accessibility Reviews Restaurants Saturn Grill - Memorial
 
Saturn Grill - Memorial

Restaurant Information

Restaurant Name
Saturn Grill - Memorial
Restaurant Address
4401 W Memorial Rd Ste 111
Facility Type
In Strip Mall
Parking
Large Parking Lot

Saturn Grill - Memorial Saturn Grill - Memorial

User rating
 
3.5 (1)

Sandwiches, pizza, desserts

Image Gallery

Saturn Grill - Memorial
Saturn Grill - Memorial
Saturn Grill - Memorial

User reviews

Average user rating from: 1 user(s)

To write a review please register or log in.
Overall rating 
 
3.5
Disabled Parking and Signage 
 
2.0  (1)
Disabled Parking Level 
 
2.0  (1)
Disabled Parking Close 
 
5.0  (1)
Disabled Parking Condition 
 
4.0  (1)
Ramp Condition/Incline 
 
4.0  (1)
Curb Cut Out Condition 
 
4.0  (1)
Front Door Accessibility 
 
3.5  (1)
Inside Navigation 
 
2.5  (1)
Accessibility Seating 
 
4.0  (1)
Restroom Wheelchair Accessible 
 
3.5  (1)
 
Saturn Grill - Memorial 2012-05-25 22:38:51 Paul Cardin
Overall rating 
 
3.5
Disabled Parking and Signage 
 
2.0
Disabled Parking Level 
 
2.0
Disabled Parking Close 
 
5.0
Disabled Parking Condition 
 
4.0
Ramp Condition/Incline 
 
4.0
Curb Cut Out Condition 
 
4.0
Front Door Accessibility 
 
3.5
Inside Navigation 
 
2.5
Accessibility Seating 
 
4.0
Restroom Wheelchair Accessible 
 
3.5
Paul Cardin Reviewed by Paul Cardin    May 25, 2012

Worlds Away from Accessible

review

Good Points
Still looking....
Bad Points
The ramp IS the Disabled Parking spot.
Small tables too close together.
Date Visited
May 25, 2012
Comments
Once again, ya just gotta love a cheap landlord. And, once again, I say “NO you don’t!” Drum roll please….. the Disabled Parking spot in front of the Saturn Grill IS the ramp. That’s right. To park in the spot, you drive your car right up the ramp. And we know they know what they’re doing because they have a big horizontal pipe at the end to stop you from driving all the way into the restaurant. It’s a wide ramp, so there is room on the side for the wheelchair to go. But midway up the drop-off gets steep. Get misdirected by a couple of inches and you’re in the drink, so to speak. Unsafe!

I’ve come to the conclusion that there are some really creative, evil, people out there that specialize in helping restaurants bend the ADA parking regulations. “Hey,” one of them said, “we can squeeze one more parking spot if we just make the ramp the Disabled Parking spot.”

The front door threshold was high. It took extra effort to get over it. Once inside there are zigs and zags because this is an order at the counter restaurant. I didn’t notice until too late that there were actual printed menus. The large overhead, and overpowering, menus over the counter just grab your attention. You pay after you order, and once again, the counter is really too high for me to sign the credit card receipt. So bring cash or let your dead-beat brother-in-law pay.

You get a numbered table sign after paying and they bring the food to you. There is a separate station for drinks and condiments and napkins and table ware. Easy to navigate if you have three hands.

And then there are the tables. They are sort of close together. I say “sort of” because sometimes there is room to wheel between tables and sometimes not. In any event, they are also small tables. Very hard to get close in if you’re tall or in a wheelchair. When we settled in, there was some considerable seat repositioning.

And because of the close tables, there was no direct route to the bathroom. It was some more of that zig zag wheeling around. Each bathroom is a single. Lots of room. But, incredibly, the locks on the door were not functioning. Not a disability issue, but have somebody check them out before you go into one. Better yet, have your bodyguard stand outside the bathroom door. I was interrupted TWICE. (Nobody knocks anymore. And, of course, this was the men’s room. I cannot comment on the locks on the women’s bathroom.)

On the way out, we could not get through the tables that were surrounding the exit. So we had to go back around to the front door to exit.

Back to the ramp. It just seemed riskier going down than going up. Unsafe!

So, if you’re in a wheelchair, and you’re given the choice between going to Saturn or to the Saturn Grill, pick the planet.




--------
For a review of food and dining experience not focused on accessibility, click below for a review from Urbanspoon.

Saturn Grill on Urbanspoon

Was this review helpful to you? 
00
Report this review
***Nothing in this review should be construed to mean that this restaurant is, or is not, in compliance with the Americans with Disabilities Act.***
 
Powered by JReviews