Accessibility Reviews Restaurants Five Guys Burgers & Fries
 
Five Guys Burgers & Fries

Restaurant Information

Restaurant Name
Five Guys Burgers & Fries
Restaurant Address
6900 Northwest Expy, suite B
Facility Type
In Strip Mall
Parking
Adjacent to Restaurant

Five Guys Burgers & Fries Five Guys Burgers & Fries

User rating
 
4.5 (1)
Customizable burgers

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Five Guys Burgers & Fries
Five Guys Burgers & Fries
Five Guys Burgers & Fries
Five Guys Burgers & Fries
Five Guys Burgers & Fries
Five Guys Burgers & Fries
Five Guys Burgers & Fries

User reviews

Average user rating from: 1 user(s)

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Overall rating 
 
4.5
Disabled Parking and Signage 
 
3.0  (1)
Disabled Parking Level 
 
4.5  (1)
Disabled Parking Close 
 
5.0  (1)
Disabled Parking Condition 
 
4.5  (1)
Ramp Condition/Incline 
 
4.0  (1)
Curb Cut Out Condition 
 
4.0  (1)
Front Door Accessibility 
 
5.0  (1)
Inside Navigation 
 
5.0  (1)
Accessibility Seating 
 
4.5  (1)
Restroom Wheelchair Accessible 
 
4.5  (1)
 
Five Guys Burgers & Fries 2012-07-31 00:01:27 James Cardin
Overall rating 
 
4.5
Disabled Parking and Signage 
 
3.0
Disabled Parking Level 
 
4.5
Disabled Parking Close 
 
5.0
Disabled Parking Condition 
 
4.5
Ramp Condition/Incline 
 
4.0
Curb Cut Out Condition 
 
4.0
Front Door Accessibility 
 
5.0
Inside Navigation 
 
5.0
Accessibility Seating 
 
4.5
Restroom Wheelchair Accessible 
 
4.5
James Cardin Reviewed by James Cardin    July 31, 2012

High Five for Five Guys

review

Good Points
Inside obviously arranged with disabled in mind
Bad Points
Outside not so great, only one disabled space
Date Visited
July 30, 2012
Comments
The West parking spaces and entrance are on a fairly steep slope but the North entrance with the only disabled parking spot are only on a slight incline. There is a ramp next to it with no loading zone, so you'll want to park as far to the right in the space as you can to accommodate a chair. This is the only disabled parking space I saw, but if there was one on the west side you certainly wouldn't want to use it due to the slope.

The front door set of double doors is easy enough to open and enter and there is plenty of room to maneuver during the process. After entering, on the left is the counter at which you place your order, pay, watch them make your burger, and receive your order. The entire length of the counter is very low and accessible. As you turn right from that long counter, you face the drink station. Many have problems with drink stations, but this one has a neat accommodation at counter height, with the wheelchair charlie sign on it, allowing you to select the drink you desire (see pic). I should have tested it to see what purpose it served and how well it worked, but I didn't order a drink in my to-go order.

There are some high tables and chairs, but there are plenty of low ones as well. And there are plenty of aisles and maneuvering spaces to reach them. The tables are a bit small, but workable.

The path to the bathroom is wide and clear. The bathroom door has the tension strength pretty high, but has a diamond plate kick plate. This (men's) bathroom is single occupancy with a urinal and toilet and has room enough for any chair to do a full 360. There are three grab rails to accomodate a variety of support for transfers. The toilet paper is reachable. There is a drain in the middle of the floor but it does not hinder movement like many others. And the sink, soap dispenser, and auto paper towel dispenser are all very low and reachable (see pics).

Overall, it seems obvious to me that the interior was designed with great consideration for disabled patrons. All things I looked for were thought of. Everything is reachable and roomy. Accessibility was a concern well tended to. But that's the inside. The outside of the stripmall in which Five Guys is located was not designed with that consideration in mind. Only ONE disabled parking space, with no loading zone, not van accessible, and half of the rest of the parking would have you rolling into the street at 30mph if you didn't have very strong brakes on your chair. But as always, that's the landlords issue. Five Guys certainly did their part. Well done.


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For a review of food and dining experience not focused on accessibility, click below for a review from Urbanspoon.

Five Guys Burgers & Fries on Urbanspoon

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***Nothing in this review should be construed to mean that this restaurant is, or is not, in compliance with the Americans with Disabilities Act.***
 
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